FAQ's
What materials are used in SeaLoops jewelry?
Our jewelry is crafted with 18K gold plating over brass and stainless steel, bringing a beautiful coastal-inspired look to each piece. Some pieces feature an extra e-coating for enhanced durability.
How should I care for my SeaLoops jewelry?
To keep your jewelry looking its best, avoid direct contact with water, perfume, and lotions. Clean gently with a soft, dry cloth, and store in a cool, dry place when not in use.
Are SeaLoops pieces waterproof?
Our jewelry is not 100% waterproof, it features 18K gold plating so prolonged exposure to moisture or chemicals can wear the jewelry. The 18K gold plating enhances the beauty and quality of our pieces, offering a luxurious finish while helping to reduce the risk of tarnishing. We hope to create waterproof pieces in the future! To keep your jewelry looking its best, we recommend keeping it dry and storing it in a cool, dry place when not in use.
Does SeaLoops sell silver jewelry?
Currently, we only offer gold-plated pieces, but we hope to include silver jewelry in the future! Follow us on social media for updates on new releases.
Can I return or exchange my purchase?
We want you to love your SeaLoops jewelry! Returns and exchanges are accepted within 30 days of delivery, as long as the item is unworn and in its original packaging.
Do you offer custom pieces?
We don’t currently offer custom jewelry, but we love hearing your ideas! Let us know if you have suggestions for future collections.
How can I contact customer support?
For any questions or assistance, reach out to us at sealoopsjewelry@gmail.com. We aim to respond within 1-2 business days.
Do you offer shipping outside the US?
Currently, we only offer shipping within the United States. Be sure to check back for updates on shipping options in the future!
How can I get free shipping?
You can enjoy free shipping on orders over $55! Simply ensure your cart totals $55 or more at checkout to take advantage of this offer.
How are SeaLoops pieces made?
Each SeaLoops piece is handmade with care and attention to detail. Components, such as jump rings, are welded together to ensure durability and prevent breakage. We take pride in crafting jewelry that not only looks beautiful but is also built to last.
My question wasn't answered. What should I do?
If your question wasn’t covered in our FAQs, feel free to reach out to us directly at sealoopsjewelry@gmail.com. We're here to help and will respond to your inquiry as quickly as possible!